5bet Terms & Conditions
Terms and Conditions
Please read these Terms and Conditions carefully before using 5bet Casino. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
1. Acceptance of Terms
By registering an account, making a deposit, or using any services provided by 5bet Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and 5bet Casino.
2. Eligibility and Age Requirements
You must be at least 18 years old to use our services. By using 5bet Casino, you represent and warrant that you are of legal age to gamble in your jurisdiction. It is your responsibility to ensure that online gambling is legal in your country of residence.
You must not use our services if you are located in a jurisdiction where online gambling is prohibited. We reserve the right to refuse service to anyone who violates these eligibility requirements.
3. Account Registration and Security
To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.
You may only maintain one account with 5bet Casino. Multiple accounts are prohibited and may result in the closure of all accounts and forfeiture of funds.
4. Identity Verification
We are required by law to verify your identity before processing withdrawals. You must provide valid identification documents, proof of address, and payment method verification when requested. Failure to provide requested documentation may result in delayed or denied withdrawals.
We reserve the right to request additional verification documents at any time to ensure compliance with anti-money laundering regulations and to protect against fraud.
5. Deposits and Withdrawals
All deposits must be made using payment methods that belong to you. We do not accept deposits from third parties. Minimum and maximum deposit limits apply and may vary by payment method.
Withdrawal requests are subject to verification and processing times. Processing times vary by payment method, with e-wallets typically processed within 24 hours and bank transfers taking 3-5 business days.
We reserve the right to request additional verification for withdrawals and to refuse or limit withdrawals if we suspect fraudulent activity or violation of these terms.
6. Bonuses and Promotions
All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, maximum bet limits, and eligible games. Bonus terms are clearly stated in each promotion and must be met before withdrawing bonus winnings.
We reserve the right to modify, cancel, or refuse any bonus or promotion at any time. Abuse of bonuses, including but not limited to creating multiple accounts, may result in account closure and forfeiture of funds.
Wagering requirements must be completed within the specified time period. Unused bonuses and winnings from uncompleted wagering requirements will be forfeited.
7. Game Rules and Fair Play
All games are provided by licensed software providers and use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game rules are clearly displayed within each game.
We reserve the right to void any winnings resulting from software errors, technical malfunctions, or fraudulent activity. We are not liable for any losses resulting from technical issues beyond our control.
You must not use any software, devices, or techniques to gain an unfair advantage or manipulate game outcomes. Such activities are strictly prohibited and will result in immediate account closure.
8. Responsible Gaming
We are committed to promoting responsible gaming. We provide various tools to help you control your gambling, including deposit limits, loss limits, session time limits, and self-exclusion options.
If you feel that gambling is becoming a problem, please contact our support team immediately. We can help you set limits or implement self-exclusion. Resources for problem gambling support are available on our website.
Gambling should be entertainment, not a way to solve financial problems. Never gamble with money you cannot afford to lose.
9. Prohibited Activities
The following activities are strictly prohibited:
- Creating multiple accounts
- Using fraudulent payment methods
- Collusion or cheating
- Using automated software or bots
- Money laundering or other illegal activities
- Underage gambling
- Sharing account information with others
Violation of these prohibitions will result in immediate account closure, forfeiture of funds, and may result in legal action.
10. Intellectual Property
All content on 5bet Casino, including games, graphics, logos, and text, is protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute any content without our written permission.
11. Limitation of Liability
To the maximum extent permitted by law, 5bet Casino shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you have deposited with us.
We are not responsible for any losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control.
12. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated to you via email or through notices on our website. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Termination
We reserve the right to suspend or terminate your account at any time if you violate these Terms and Conditions, engage in fraudulent activity, or for any other reason we deem necessary to protect our interests or comply with legal requirements.
You may close your account at any time by contacting our customer support. Upon account closure, any remaining balance will be paid out subject to verification and these terms.
14. Dispute Resolution
If you have a complaint, please contact our customer support team first. We aim to resolve all disputes fairly and promptly. If we cannot resolve your complaint internally, you may escalate it to the relevant regulatory authority or dispute resolution service.
15. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which 5bet Casino is licensed and operates. Any disputes shall be resolved in accordance with applicable laws and regulations.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact our customer support team through live chat, email, or phone. Our support is available 24/7 to assist you.
Last Updated: January 2025
By using 5bet Casino, you acknowledge that you have read and agree to these Terms and Conditions. Please gamble responsibly.